Dr. Rashi Gupta-Co-Founder and Chief Data Scientist at Conversational AI Startup
Dr. Rashi Gupta is a Co-Founder and Chief Data Scientist at REZO.AI. a Conversational AI Startup and AI-Powered Contact Center.
Rashi has worked with AbsolutData, Jawaharlal Nehru University and WNS. She has a more than 20 years of experience, She received her doctoral from University of Helsinki, and double masters from IIT Delhi.
Mrs. Rashi Gupta is a Chief Data Scientist who has Worked with Jawaharlal Nehru University, Absolute Data, and WNS in the past. She has a double masters from IIT Delhi and a doctorate from the University of Helsinki, Finland.
Seasoned professional who has 20+ years of experience to run independently DS and Tech products. She has also run companies in the past and has seen a full cycle of BD and fundraising.
Mrs. Gupta was doing amazing in her Corporate life but she always had a desire to run her own business and then her better half Mr. Manish and her together decided to start REZO.AI.
Every year businesses lose thousands of customers to their competitors and new entrants in the market. Two of the most important reasons for this loss are poor customer experience and inefficient customer relationship management by the company.
REZO.AI, an AI-powered contact center that reduces operational costs for businesses by 20-30%, enhances customer experience, and boosts the revenue by automating and analyzing customer interactions.
Rezo customizes its solution in 20+ languages that enables automated interactions across multiple channels including voice, email, chat/Whatsapp, and social media outreach.
Startup primarily focuses on Automobiles, BFSI, Telecom, Logistics, and Consumer sectors. Working for clients like Maruti Suzuki, TATA AIG, Airtel, ACT, Fusion Microfinance,etc.
Rezo received seed funding of INR 20M in 2021 and serves more than 15mn- 45mn customers interaction Monthly.
Despite the tough terrain in the AI landscape Rezo with its sustainable capital efficient business model has turned profitable wherein they are not burning any capital, and are operationally EBITDA positive.
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