This may sound simple, but you need to know your car’s make, model and year when contacting a repair center. “You want a place that is certified to work on that specific vehicle, with the right equipment, training and parts,” says Ryan Marrinan, a senior application engineer at 3M and a collision repair specialist. “For example, not all shops can fix a Porsche, because Porsche will only sell parts to a Porsche-certified shop. So, if you have a Nissan, find a couple of Nissan-certified shops.” Also, ask whether the shop uses OEM (original equipment manufacturer) or aftermarket (equipment made by another company that may be used as a replacement) parts. You want the former.
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